FAQ

We're offering Internet Radio Streaming services with full support and features. We also offer Web Hosting services. Our servers are located in USA and EU regions.

Our Radio Streaming prices are varying, based on user's needs, on Listener Slots and AutoDJ space. A monthly subscription starts from €3.00/month (for STUDIO setup) and €5.00/month (for AUTODJ setup). You can check out our Broadcasting Plans for detailed pricing.

All new services are instantly activated for a 7-Day trial. Your service will be activated after we verify your details (usually within 24 hours).

Certainly! We're not obligating anyone to purchase or subscribe to any of our services without prior testing. We offer a 7-day FREE trial for all new radio stations. You can also test the control panels using our demo links on the homepage.

We currently accept payments via PayPal (cards also accepted) and Bank Transfer (e-banking for local customers in our Country only). Our main and preferred method of payment is PayPal since it offers a robust and secure environment. All payment details will be provided once your 7-Day trial ends.

If the subscription is not renewed then a suspension of your broadcasting server will occur. For 7-Day Trial accounts, a complete removal is performed after 24 hours. For Regular accounts, suspension occurs after 7 days and complete removal immediately without further notice.

Upon requested upgrade, the client will be upgraded to the desired plan from our current available Radio Packages. We also offer custom Radio Broadcasting plans for which a discussion must first be made with the client.

Yes. But we only refund the last month of usage as the service is offered and served as a monthly basis system.

We currently offer AzuraCast and CentovaCast. Both platforms are industry-leading control panels for managing your radio station, including AutoDJ, playlists, statistics, and live broadcasting.

AzuraCast is a modern, web radio management suite. It includes a sleek interface, Web DJ feature, hybrid streaming (SHOUTcast + Icecast simultaneously), automated song requests, and SFTP upload functionality. It's perfect for users who want cutting-edge features. Learn more

CentovaCast is the industry-standard radio streaming control panel. It's extremely reliable, stable, and has been trusted by broadcasters worldwide for many years. It includes AutoDJ, playlist scheduling, statistics, and full streaming management. Learn more

Both platforms perform similar tasks – broadcasting, uploading music, scheduling playlists, and managing your radio station. However, AzuraCast offers additional features:

• Web DJ – Broadcast live from your browser without additional software
• Hybrid Streaming – SHOUTcast and Icecast streams simultaneously
• Automated Song Requests – Listeners can request songs
• SFTP Upload – Smooth multi-file uploads
• Visual Schedule View – Better weekly overview of playlists

CentovaCast is the industry standard – very stable and reliable, perfect for users who prefer a traditional, proven solution.

AutoDJ is the automated disc jockey feature. You upload your mp3 files to the server, create playlists, and schedule them. The system will automatically play your music 24/7 even when you're not connected. When you go LIVE, AutoDJ pauses and resumes when you disconnect.

We support all major media players including Winamp, foobar2000, VLC, iTunes, Windows Media Player, and any HTML5-compatible browser player. Supported codecs include MP3, AAC+, and OGG Vorbis.

We use SHOUTcast v2 and Icecast2-KH streaming servers. Both are industry-standard, reliable, and compatible with virtually all media players and devices worldwide.

Listener Slots represent the maximum number of people that can tune in and listen to your Radio Station at the same time. For example, if your plan has 250 listener slots, up to 250 people can listen simultaneously. If you need more capacity, you can upgrade your plan at any time.

You can broadcast LIVE using software like SAM Broadcaster, BUTT, Mixxx, RadioBOSS, or any encoder that supports SHOUTcast/Icecast. With AzuraCast, you can also use the built-in Web DJ feature to broadcast directly from your browser – no additional software required!

Yes! We offer native TLS/SSL Streaming support by default. We also offer self-proxy streaming which doesn't require any additional port numbers or resources. This ensures your stream is secure and compatible with HTTPS websites. For any further assistance don't hesitate to contact us.

Simply copy and paste the SSL Streaming URL from within QUICK LINKS (left-menu in your control panel) into your webpage code. It will start playing normally while keeping your website secure. If metadata isn't displaying, grab a now-playing widget from the Widgets menu and place it below your player.

We offer cover-art retrieval via iTunes, Last.FM and embedded images. For iTunes/Last.FM to work properly, your mp3 files must have correct ID3 tags (Artist name and Song title).

You can also embed cover art directly into your mp3 files. Embedded images are automatically displayed if detected. If nothing is identified, the system falls back to iTunes or Last.FM lookup.

Our system performs weekly backups of all website data. However, it's also your responsibility to maintain your own backups to be 100% safe. We recommend downloading a copy of your important files regularly.

Due to the large storage requirements for AutoDJ files, we do not backup mp3 databases. It would require additional servers just for storing radio station music files. Therefore, it's 100% your responsibility to keep backups of your mp3 files. We highly recommend maintaining a local copy of all your music.

Absolutely! Our support team is available via email at support@iplayradio.net. We also offer remote support via AnyDesk for complex technical issues. Visit our Contact page for more options.

Yes! We offer migration assistance for customers moving from another provider. We'll help transfer your settings, playlists, and configurations to make the transition as smooth as possible.



Just contact us with your details.

We guarantee 99.9% uptime across our US & EU servers. Our infrastructure includes redundant systems, 24/7 monitoring, UPS facilities, and automatic failover to ensure your radio station stays online.